Privacy Policy
Last updated: August 2026
This policy explains what information drope collects when you visit or shop with us, how we use it, and the choices you have.
Information we collect
- Account information: name, email address, and password if you create an account.
- Order information: billing and shipping address, phone number, and payment details processed through our payment provider (we do not store your full card details ourselves).
- Contact information: anything you share with us when you email or message our support team.
- Usage and cookie data: information about how you browse the site, collected via cookies and similar technologies. We use a cookie consent tool to let you choose which non-essential cookies you accept, in line with applicable data protection rules.
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping and returns
- Communicate with you about your orders, account, or support requests
- Improve our site, products, and shopping experience
- Comply with legal and tax obligations
Cookies
We use cookies to keep the site running smoothly (like remembering what’s in your cart) and, where you consent, to understand how the site is used. You can manage your cookie preferences at any time through the cookie settings banner on our site.
Sharing your information
We do not sell your personal information to third parties. We share information only with service providers who help us run our business — such as payment processors and delivery partners — and only to the extent needed to provide their service to us.
Data retention and security
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. We take reasonable technical and organizational measures to protect your data.
Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information. To exercise any of these rights, contact us using the details below.
Contact us
Questions about this policy or how your data is handled? Email hello@drope.online.